As you know I have had issues with Everbank since I signed up for the account a few months back. The saga continues . . . I have literally been trying to get my wife put on my checking account (the original paperwork I filled out had her on it, but they did not register the account that way) for 2 months. It is simply ridiculous. I blew a gasket as during this process I have been alerting them that my wife will need a ATM/Debit card, but now I was alerted via email that she needs to fill out a request form. Instead of getting up with a customer service rep over the phone I decided to vent through email. I explained the situation in full for the 10th time and said I was very disappointed in their inability to get us the correct information consistently. I told them this was basically their last chance. If this was fumbled my wife and I would take our business elsewhere (back to Netbank). I signed up for the account because of the teaser intro rate of 6.01% APR and we have done well by this. I am truly hoping after all of this is settled we will not to contact them again on any consistent rate. We shall see.